Privacy Policy

How we handle Your Data

Effective January 2026

CivilTrace (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us for post-fraud guidance and related services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:
 
a. Personal Information You Provide
 
When you contact us or submit a form, we may collect:
•Your name
•Email address
•Phone number
•A brief description of your situation or inquiry
 
You are not required to provide sensitive financial details unless specifically requested in a secure and appropriate context.
 
b. Automatically Collected Information
 
When you visit our website, we may automatically collect:
•IP address
•Browser type and device information
•Pages visited and time spent on the site
 
This information is used for analytics, security, and site improvement purposes.

How We Use Your Information

We use the information collected to:
•Respond to inquiries and requests for guidance
•Provide educational and informational support related to fraud aftermath
•Improve website performance and user experience
•Maintain website security and prevent misuse
 
We do not sell, rent, or trade your personal information.

Legal Nature of Service

CivilTrace Legal Counsel provides post-fraud guidance, education, and referral support.
Information shared through this website or during consultations does not constitute legal advice unless explicitly stated and governed by a formal agreement with a licensed legal professional.

Information sharing and Disclosure

We may share your information only:
•When required by law or legal process
•To protect our rights, safety, or property
•With trusted service providers who assist in operating our website (under confidentiality obligations)
 
We do not share personal information for marketing purposes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

Cookies & Analytics

Our website may use cookies or similar technologies to:
•Understand how visitors interact with the site
•Improve performance and usability
 
You may adjust your browser settings to refuse cookies if you prefer.

Your Rights and Choices

Depending on your location, you may have the right to:
•Request access to your personal information
•Request correction or deletion of your data
•Withdraw consent where applicable
 
Requests can be made by contacting us using the information below.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

Updates TO This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email:civictracehq@gmail.com
Company: CivicTrace Legal Counsel